Privacy Policy
Last updated: 2025-09-01
This Privacy Policy explains how Flashflow ("we", "us", or "our") collects, uses, and protects your information when you use our website and services.
At a Glance
- No selling: we never sell your personal data.
- Minimal permissions: only what’s needed for features you choose.
- Easy control: disconnect Facebook and other linked accounts anytime.
- Simple deletion: clear ways to remove your account and data.
Quick Links
- Facebook Login & Graph API
- Information We Collect
- How We Use Information
- Data Sharing
- Cookies
- Security
- Data Retention
- Facebook Data Deletion
- Your Rights
- Children's Privacy
- International Transfers
- Changes
- Contact
Use of Facebook Login and Graph API
If you connect your Facebook account, we use Facebook Login and the Facebook Graph API to sign you in and power features you choose. Facebook shows the exact permissions at login. You can review or revoke them anytime in your Facebook settings.
- Data we may receive from Facebook: basic profile information (e.g., name, profile picture, email), account identifiers, and other data only as permitted by the permissions you approve. We do not request more than is necessary for the features you use.
- How we use Facebook data: to sign you in, personalize your experience, and perform actions you initiate within Flashflow. We do not sell Facebook data or use it for advertising or profiling outside of the features you choose.
- Storage and security: access tokens are stored securely and rotated where possible. We only retain Facebook-derived data as needed to operate the requested features and to comply with our legal obligations.
- Sharing: we do not share Facebook data with third parties except trusted processors who help us run the service (e.g., hosting, authentication) under written agreements that require confidentiality and security.
- Your control: disconnect Facebook at any time from Facebook → Settings → Apps and Websites. When disconnected, tokens are revoked and we stop accessing your Facebook data.
Information We Collect
- Account data: name, email, and optional profile details you provide during sign up or via Single Sign-On (e.g., Google).
- Usage data: product interactions and diagnostics that help us improve reliability and user experience.
- Connected accounts: with your permission, tokens and basic profile info from connected services (e.g., social platforms) to enable automations.
- Communications: messages you send us (e.g., support emails, feedback).
How We Use Information
- Provide: operate core features, authenticate users, and deliver content.
- Improve: analyze product usage to enhance performance and reliability.
- Support: respond to requests, troubleshoot issues, and send important updates.
- Protect: detect fraud and abuse; comply with legal obligations.
Data Sharing
We do not sell your personal information.
- Service providers: trusted vendors (e.g., hosting, authentication, analytics) under contracts that require confidentiality and security.
- Legal reasons: to comply with law, enforce terms, or protect users.
- Business changes: if we undergo a merger, acquisition, or asset sale, we’ll notify you and honor existing privacy commitments.
Cookies and Similar Technologies
We use cookies to:
- Keep you signed in and remember preferences.
- Measure usage to improve the product.
You can control cookies in your browser. Some features may not work without them.
Security
- Safeguards: industry-standard protections for data at rest and in transit.
- Access control: role-based access for authorized personnel only.
- Practical limits: no method is 100% secure; we continuously improve.
Data Retention
- Service needs: we retain data to operate the product and meet legal duties.
- Facebook data: kept only as long as required for requested features.
- Deletion requests: you can ask us to delete your account data anytime, where permitted.
Data Deletion for Facebook Users
- Remove app: Facebook → Settings → Apps and Websites → remove Flashflow.
- After removal: we cease access and promptly delete Facebook-derived data unless law requires retention.
- Email request: write to privacy@flashflow.io with subject "Facebook Data Deletion" and include your account email or Facebook User ID.
Your Rights
You able to:
- Access: request a copy of your data.
- Correct: fix inaccurate or incomplete data.
- Delete/Restrict: ask us to delete data or limit how it’s used.
- Object/Withdraw: object to processing or withdraw consent.
- Portability: request export where applicable.
To exercise rights, email privacy@flashflow.io. We may ask for info to verify identity.
Children's Privacy
- Age limits: not directed to children under 13 (or higher where required).
- No collection: we do not knowingly collect children’s personal information.
International Transfers
- Locations: processing and storage may occur outside your country.
- Safeguards: appropriate protections are applied where the law requires them.
Changes to This Policy
- Updates: we revise the "Last updated" date when the policy changes.
- Notice: material changes are communicated in‑product or via reasonable means.
Contact Us
- Email: privacy@flashflow.io